Our Privacy & Data Protection Policy

We believe transparency about your data is as crucial as transparency in our crypto relief efforts. This policy outlines how we collect, use, and protect your information when you interact with our platform, whether you’re here to learn about disaster relief, engage with crypto finance, or explore our editorial content.

What Information We Collect

We collect data to operate our relief network and improve your site experience. This includes information you provide directly and data collected automatically when you visit our site.

Information You Provide

This is data you actively give us, such as when making a crypto donation, signing up for our newsletter, or contacting support. Examples are your email address, wallet address (for donation receipts), and any messages you send. We never ask for more personal financial information than is necessary to process your charitable contribution securely.

Information Collected Automatically

As you navigate our site, we automatically gather certain technical data. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information helps us understand site performance and user engagement across all our content.

How We Use Cookies & Tracking

Like most websites, we use cookies and similar tracking technologies. These are small data files placed on your device to make the site function properly, remember your preferences, and understand how our content is used.

Types of Cookies We Use

  • Essential: Necessary for core site functions, like securing donation forms.
  • Functional: Remember your preferences, such as language or region settings.
  • Analytics: Help us understand how visitors interact with our pages.

Third-Party Tracking Technologies

We also permit trusted third-party services, such as Google Analytics, to set cookies. This data helps us gauge the effectiveness of our content and outreach efforts.

Analytics & Performance Data

We analyse user interactions to improve content and experience. This involves understanding which articles on disaster relief or crypto finance resonate most.

Purpose of Analytics

We use analytics to see traffic patterns, page popularity, and user behaviour. This insight allows us to tailor our editorial content more effectively and ensure our critical relief information is accessible.

Data Anonymisation

Where possible, we anonymise this data. We may see aggregate traffic from regions like the UK, but we do not use analytics to personally identify individual visitors in our reports.

Third-Party Services & Data Sharing

To power our donations, communications, and content, we integrate various third-party services. When you use these services, their own privacy policies will apply alongside ours.

Donation & Communication Tools

For processing crypto donations, we use trusted gateways like Coinbase Commerce. For newsletters, we utilise services like Mailchimp. When you interact with these tools, you are also providing data directly to those providers.

External Content

Our editorial sections may feature content or references to external platforms. We do not control the data collection practices of these third-party sites and encourage you to review their privacy policies.

Your Data Rights (UK GDPR)

If you are in the United Kingdom, your data protection rights are primarily governed by the UK GDPR. We respect these rights and have processes in place to help you exercise them.

List of Your Key Rights

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure: You can request we delete your personal data in certain circumstances.
  • Right to Restrict Processing: You can ask us to temporarily halt the processing of your data.
  • Right to Object: You can object to our processing of your data in some situations.

How to Exercise Them

To exercise any of these rights, please contact us at [email protected]. We will respond to all legitimate requests from within the UK in accordance with our legal obligations.

How We Retain & Protect Your Data

We are committed to keeping your data secure and only holding it for as long as necessary. Our retention periods are designed to comply with UK legal standards and the operational needs of our relief projects.

Retention Periods

We retain personal data only for as long as needed to fulfil the purposes in this policy, or as required by UK law. For example, donation records are kept for financial reporting, while newsletter data is kept until you unsubscribe.

Security Measures

We implement technical and organisational measures to protect against unauthorised access. These include encryption, access controls, and secure server infrastructure. However, no online transmission is ever 100% secure.

International Data Transfers

As a global project, our operations and service providers may be located outside the United Kingdom. This means your data may be processed in other countries with different data protection laws.

Where Data May Be Processed

Data may be transferred to countries such as the United States or within the European Economic Area when we use international service providers for analytics, communications, or payment processing.

Safeguards in Place

We ensure any international transfers are governed by appropriate safeguards, such as standard contractual clauses approved under UK data protection law, to ensure your data remains protected.

Contacting Us About Privacy

Your questions and concerns about your data are important to us. We have a dedicated process for handling privacy-related inquiries.

Preferred Contact Method

For any privacy questions or to exercise your data rights, please email [email protected]. Use “Privacy Request” in your subject line to help us direct your query promptly.

Response Timeframes

We strive to acknowledge inquiries within a few business days and will provide a substantive response within one month, as required under UK GDPR. We may need to verify your identity before processing certain requests to protect your data.

We pledge to handle your data with the same integrity and purpose that drives our crypto relief missions for Türkiye.